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Customer Service

Customer SatisfactionCUSTOMER SATISFACTION IS #1; This is not just something we say. When you e-mail or call Chamikara Engineering Services, you are going to get a response the very same day, or next day if it's late. Our customers are always left satisfied because we only work with the finest materials and fast & quality staff. Contact customer service if you have any questions. You'll know why we say customer service is #1.

At Chamikara, we want your shopping experience to be as enjoyable as possible. Please feel free to contact us with any comments, questions or suggestions, as we’re always looking for ways to improve our service. We’re also continually adding new products, so make sure stop by and pay us a visit from time to time!


All our customers enjoy the services below

  • We welcome Customer Oriented Orders and turn out ‘tailor made’ furniture upholding one’s image, taste and individual dignity This is made easy because of support components we have manufactured to work in harmony with imported machinery
  • Five year Guarantee on all our products against defective workmanship and faulty material*
  • Never ending After-Sales Service
  • Money refund on ‘not fully satisfied’ items if returned within two weeks of delivery
  • Safe & easy transport service to your door steps
  • Reconditioning used furniture to ‘Newly New’ condition.

 

* Limited Guarantee Details

All furniture comes with a 5 year limited guarantee. If any piece of furniture is proved to be defective by reason of improper workmanship and/or material we will replace, at our discretion, that part or the whole product at no charge to you. This warranty does not cover defects caused by: modification, alteration or repair of the enclosed product by anyone other than the Chamikara Engineering Services. This warrantee does not include return transport costs. If you need to use your warrantee please contact Customer Service as soon as possible and you will be given the return address and information. Please produce the receipt of purchase

 

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Contact Us

No.126, Kandy Road
Matale
Sri Lanka
E: info@chamikara.com
Tel: +94 662 222 219
Fax: +94 662 230 404

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